Privacy & Cookie Policy — Octa Vitals

Octa Vitals (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy & Cookie Policy outlines how we collect, use, store, and protect your personal information when you visit our website (“Site”) at yourwebsite.com.

By visiting or using our Site, you agree to the practices described in this policy.

1. Information We May Collect From You

We may collect and process the following types of personal data:

1.1 Information You Provide to Us

You may provide information when:

  • Creating an account

  • Subscribing to our newsletter

  • Searching for products

  • Placing an order

  • Filling out forms

  • Participating in promotions or surveys

  • Contacting customer support

This information may include:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information (handled securely by payment processors)

  • Order details

1.2 Information We Collect Automatically

During each visit to our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Time zone

  • Device information

  • Operating system

  • Page interactions (clicks, scrolls, session duration)

  • Products viewed or searched

  • Traffic data, logs, and other communication data

  • Referring/exit pages

1.3 Information Received from Third Parties

We may receive data from:

  • Payment processors

  • Delivery and logistics partners

  • Advertising networks

  • Analytics providers (e.g., Google Analytics)

  • Technical and customer support partners

2. Cookie Policy

Our Site uses cookies and similar technologies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze site performance

  • Deliver personalized advertising

For more information on types of cookies and opt-out options, you may refer to the industry-standard cookie policy used by Shopify:
https://www.shopify.com/legal/privacy

You may disable cookies through your browser settings, but some features of the Site may not work properly.

3. How We Use Your Information

We use your personal information to:

3.1 Information You Provide

  • Process and deliver orders

  • Provide customer support

  • Send updates, order confirmations, and service-related notifications

  • Send marketing communications (only with your consent)

  • Notify you about changes to our services

  • Present website content effectively

3.2 Information We Collect Automatically

  • Improve Site functionality

  • Personalize your shopping experience

  • Monitor Site performance

  • Maintain security and prevent fraud

  • Measure advertising effectiveness

  • Provide recommendations for relevant products

3.3 Information from Third Parties

We may combine this with your other personal data to:

  • Verify identity

  • Process payments

  • Enhance customer support

  • Improve marketing relevance

4. Disclosure of Your Information

We may share your information with:

4.1 Internal Group Companies

Subsidiaries or affiliated entities of Octa Vitals.

4.2 Trusted Third Parties

  • Payment processors

  • Shipping & logistics partners

  • IT and website support providers

  • Marketing and advertising networks

  • Analytics providers

  • Fraud prevention agencies

4.3 Business Transfers

In case of:

  • Sale or acquisition of assets

  • Merger

  • Corporate restructuring

your data may be transferred as a business asset.

4.4 Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations

  • Protect rights, safety, and property

  • Prevent fraud or security issues

5. Where We Store Your Personal Data

Your data may be stored or processed outside your country, including in regions with different data protection laws.

We ensure that:

  • Data is stored securely

  • Transfers follow legal mechanisms (e.g., Standard Contractual Clauses)

  • Access is restricted to authorized personnel

All payment information is encrypted using SSL technology.

You are responsible for keeping account passwords confidential.

6. Your Rights

Depending on your region (e.g., GDPR territories), you may have rights including:

  • Access your personal information

  • Request correction or updates

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

  • Opt-out of marketing communications at any time

You can exercise these rights by contacting us at info@octavitals.com.

7. External Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Please review their policies before submitting any personal data.

8. Changes to This Policy

We may update this Privacy & Cookie Policy periodically. Any changes will be posted on this page.
Where appropriate, we will notify you via email.

Please review this page frequently for updates.

9. Contact Information

If you have any questions regarding this Privacy Policy or need assistance:

📞 Call: +1-917-48-5599-5
📧 Email: info@octavitals.com